Refund and Returns Policy

B2C email lists we are committed to delivering high-quality, accurate B2C email lists that help businesses reach the right audience. We understand the importance of clarity when it comes to refunds and returns, so this policy explains what you can expect when purchasing our products.

1. Digital Product Nature

All B2C email lists we provide are digital products. Once purchased and delivered, these products cannot be physically returned. Because they are digital and accessible immediately, we generally do not offer refunds after delivery.

2. When Refunds May Be Considered

We will review refund requests only in the following cases:

  • The purchased product was not delivered due to a technical issue on our end.

  • The delivered email list was incomplete, corrupted, or unusable.

  • The product received is substantially different from the description on our website.

Refunds will not be provided for reasons such as:

  • Change of mind or personal preference after purchase

  • Selecting the wrong target audience or region

  • Misuse of the data or failure to follow instructions

3. How to Request a Refund

If you believe your purchase qualifies for a refund, please contact our support team within 7 days of delivery. Include:

  • Your order number

  • Details explaining the issue

  • Screenshots or evidence if applicable

We will review your request and respond within 3–5 business days. Approved refunds will be issued using the original payment method.

4. Returns Policy

Because our B2C email lists are digital products, we do not accept returns. Please ensure you review product details carefully before completing your purchase.

5. Customer Support

Although refunds and returns are limited, we are committed to customer satisfaction. If your purchased list does not meet quality expectations or you experience technical issues, our support team will work with you to resolve the issue promptly.

6. Contact Information

For questions regarding refunds, returns, or product issues, contact us:

Email: bdariftech@gmail.com

Phone: +8801617674442

Contact Form: B2C Email Lists

We respond promptly and aim to resolve all concerns fairly.